Create a new Office user

1. Go to the admin center at https://admin.microsoft.com.

2. Go to Users > Active users, and select Add a user.
3. In the Set up the basics pane, fill in the basic user information, and then select Next.
   • Name Fill in the first and last name, display name, and username.
   • Domain Choose the domain for the user's account. For example, if the user's username is Jakob, and the domain is contoso.com, they'll sign in by using jakob@contoso.com.
   • Password settings Choose to use the autogenerated password or to create your own strong password for the user.
   • The user must change their password after 90 days. Or you can choose to Require this user to change their password when they first sign in.
   • Choose whether you want to send the password in email when the user is added.
4. In the Assign product licenses pane, select the location and the appropriate license for the user. If you don't have any licenses available, you can still add a user and buy additional licenses. Expand Apps and select or deselect apps to limit the apps the user has a license for. Select Next.
5. In the Optional settings pane, expand Roles to make this user an admin. Expand Profile info to add additional information about the user.
6. Select Next, review your new user's settings, make any changes you like, then select Finish adding, then Close.

1. Go to the admin center at https://admin.microsoft.com.

2. Select Create an account for another person.
3. On the Add a user account page, fill in the first and last name, display name, and username they'll use to sign in.
4. Add the email address of the user in the Up to 5 email addresses... text box. This will make sure the new user gets the information they need to sign into Microsoft 365 services.
5. Select Add user and Download sign-in info if you want to save this info.

1. Go to Users > Active users, and select Add multiple users.
2. On the Add list of user page, choose whether to add user's one at a time or use a spreadsheet to add your new users.

• Select I'd like to upload a CSV with user information. Download the example CSV file and make sure your spreadsheet includes the exact same column headings as the sample CSV file (User Name, First Name, and so on). If you use the sample CSV file, open it in an editing tool, like Microsoft Excel, and consider leaving all the data in row 1 alone, and only entering data in rows 2 and below. Your spreadsheet also needs to include values for the user name (like bob@contoso.com) and a display name (like Bob Kelly) for each user. When you're done entering your user's information, select Browse and navigate to the location of your CSV file and select Open.

3. Choose Next.
4. On the Licenses page, select the licenses you want to assign your users and choose Next.
5. Review your selections and choose Add users.

• Automate adding accounts and assigning licenses. See Create user accounts with Microsoft 365 PowerShell. Choose this method if you're already familiar with using Windows PowerShell cmdlets.
• Using ActiveDirectory? Set up directory synchronization for Microsoft 365. Use the Azure AD Connect tool to replicate Active Directory user accounts (and other Active Directory objects) in Microsoft 365. The sync only adds the user accounts. You must assign licenses to the synced users before they can use email and other Office apps.
• Migrating from Exchange? See Ways to migrate multiple email accounts to Office 365. When you migrate multiple mailboxes to Microsoft 365 by using either cutover, staged, or a hybrid Exchange method, you automatically add users as part of the migration. The migration only adds the user accounts. You must assign licenses to the users before they can use email and other Office apps. If you don't assign a license to a user, their mailbox is disabled after a grace period of 30 days. Learn how to assign licenses to users in the Microsoft 365 admin center.

Create, edit, or delete custom user views
If you're a global or user management admin of a Microsoft 365 for business subscription, you can create up to 50 custom user views to view subsets of users. These views are in addition to the standard set of views. You can create, edit, or delete custom user views, and the custom views you create are available to all admins.
When you create, edit, or delete a custom user view, the changes are shown in the Filter list that all admins in your company see when they go to the Users page.

Standard user views are displayed by default in the Filters drop-down list. The standard filters include All users, Licensed users, Guest users, Sign-in allowed, Sign-in blocked, Unlicensed users, Users with errors, Billing admins, Global admins, Helpdesk admins, Service admins, and User management admins. You can't edit or delete standard views.
A few things to note about standard views:

• Some standard views display an unsorted list if there are more than 2,000 users in the list. To locate specific users in this list, use the search box.
• If you didn't purchase Microsoft 365 from Microsoft, Billing admins don't appear in the standard views list. For more information, see Assigning admin roles.

• Synchronized users only Select this box to show all users who have been synced with the local Active Directory, regardless of whether the users have been activated or not.
• Users with errors Select this box to show users who may have provisioning errors.
• Unlicensed users Select this box to find all the users who haven't been assigned a license. The results for this view can also include users who have an Exchange mailbox but don't have a license. To track those users specifically, use the filter Unlicensed users with Exchange mailboxes or archives. The results for this view can also include users who have an Exchange archive, but don't have a license.
• Unlicensed users with Exchange mailboxes or archives Select this box to show user accounts that were created in Exchange Online and have an Exchange mailbox, but weren't assigned a Microsoft 365 license. The results of this filter include users who have or who were assigned an Exchange archive.

1. In the admin center, go to Users > Active users.

2. On the Active users page, select Filters and select New filter.
3. On the Custom filter page, enter the name for your filter, choose the conditions for your custom filter, and then select Add. Your custom view is now included in the drop-down list of filters.

1. In the admin center, go to Users > Active users.

2. On the Active users page, select Filter, select the filter you want to change, and then select Edit filter.
3. On the Custom filter page, edit the information as needed, and then select Save. Or, to delete the filter, at the bottom of the page select Delete.